Privacy Policy
Olympic Bluffs Cidery & Lavender Farm ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and make purchases.
Information We Collect
When you place an order, we collect the following information:
- Contact Information: Name, email address, phone number
- Shipping Information: Mailing address (for shipped orders)
- Payment Information: Processed securely through Square (we do not store your card details)
- Order Information: Products purchased, order history
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your inquiries and provide customer support
- Improve our website and services
- Comply with legal obligations
Payment Processing
All payments are processed securely through Square. Your payment card information is encrypted and transmitted directly to Square. We never see or store your full card number. For more information about Square's security practices, visit Square's Privacy Policy.
Third-Party Services
We use the following third-party services:
- Square: Payment processing and order management
- USPS: Shipping and delivery services
- Vercel: Website hosting and analytics
These services may have access to certain information as necessary to perform their functions but are obligated not to use it for other purposes.
Data Retention
We retain your order information for as long as necessary to fulfill orders, provide customer service, and comply with legal requirements. You may request deletion of your personal information by contacting us.
Cookies
Our website uses cookies to maintain your shopping cart and improve your browsing experience. These cookies are essential for the website to function properly.
Your Rights
You have the right to:
- Access the personal information we have about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us at info@olympicbluffs.com.
Last updated: December 2024